In 2002, the Chief of Naval Operations (CNO) promulgated Sea Power 21 to provide a framework to align, organize and integrate the U.S. Navy to meet the wide variety of challenges that lie ahead. To meet Sea Power 21 objectives and to increase efficiency, the NAVSEA Warfare Centers established the SeaPort Enhanced (SeaPort-e) Multiple Award Contract (MAC) vehicle. This contract vehicle utilizes a web-based, e-business procurement portal, to facilitate performance-based service acquisition, leverage buying power, improve business intelligence and reduce cycle time. In October 2004, the Virtual SYSCOM Commanders formalized an agreement to expand the ordering community of SeaPort-e to include all Virtual SYSCOM activities and to leverage the success of SeaPort-e in achieving the aforementioned objectives across the Virtual SYSCOM. Additionally, other Navy activities, including the Military Sealift Command, Strategic Systems Programs, and the United States Marine Corps have chosen to use SeaPort-e.
To provide services, in response to task orders issued under this contract by the Naval Sea Systems Command, Naval Air Systems Command, Space and Naval Warfare Systems Command, Naval Supply Systems Command, Military Sealift Command, Naval Facilities Command, Strategic Systems Programs, and the United States Marine Corps, that potentially span the entire spectrum of mission areas supported by the activities and technical capabilities that comprise the various ordering offices. Additionally, activities may provide limited support under this contract to other Department of Defense (DoD), non-DoD, or Joint agencies for work that is integrally related to product areas and mission.
NSSPlus Point of Contact
Vice President of Business Development
Quality Assurance Program
The NSSPlus Quality Management Program (QMP) is the building block and comprehensive layered approach to quality measurements that validate and provide assurance that program deficiencies are identified and resolved in a timely basis in accordance with the performance criteria and service level requirements identified in the Quality Assurance Surveillance Plan (QASP) for each Task Order. Our approach incorporates a quality control process that utilizes our QMP as one of its primary tools to handle quality management issues. Our QMP is consistent with the ISO 9001 quality and continuous improvement standards and industry “best practices” as well as ISO 27001 which addresses risk management.
Our quality measurement approach involves continuous improvement through internal auditing of work products and processes to verify compliance with the contract and the standards. Ongoing monitoring and “self-inspections” of the effectiveness of our work products and processes enables us to measure and identify gaps or weaknesses in our work products and processes and to develop mitigation strategies so that the quality and effectiveness of these processes and work products can be improved. If processes fail to achieve their intended results, the quality issues are escalated up through the NSSPlus Program Manager for resolution.